Privacy Policy
Keystone Talent ("we," "us," or "our") is committed to protecting the privacy of our clients, website visitors, and prospective clients. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through our website or our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact information: Name, email address, phone number, and company name when you reach out to us via our website, email, or booking forms.
- Company and team information: Details about your organisation, team size, structure, and people operations needs shared during consultations and engagements.
- Employment and contractor data: Information related to your employees or contractors that you share with us as part of our advisory and operational services, including employment agreements, performance records, and organisational documents.
- Website usage data: IP address, browser type, device type, pages visited, and interaction data collected through cookies and analytics tools.
- Communication records: Records of our correspondence, including emails, meeting notes, and advisory recommendations.
2. How We Use Your Information
We use the information we collect to:
- Deliver our people operations advisory and fractional HR services.
- Respond to enquiries and schedule consultations.
- Prepare employment frameworks, contracts, policies, and operational documents for your team.
- Provide founder advisory and coaching on people decisions.
- Improve our website, services, and client experience.
- Comply with applicable legal and regulatory obligations.
3. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Contractual necessity: To perform our obligations under a service agreement with you.
- Legitimate interest: To operate and improve our business, respond to enquiries, and provide relevant advisory services.
- Consent: Where you have explicitly provided consent, such as when submitting a contact form or subscribing to communications.
- Legal obligation: To comply with applicable laws and regulations.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers: Trusted third-party tools and platforms we use to deliver our services, such as scheduling software, HRIS platforms, cloud storage, and communication tools. These providers are bound by confidentiality obligations.
- Your professional partners: Where you instruct us to coordinate with your lawyers, accountants, payroll providers, or other external advisors.
- Legal authorities: Where we are required to do so by law, regulation, or legal process.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Client engagement records are typically retained for a period of three (3) years following the conclusion of our engagement, unless a longer retention period is required by law.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. These measures include encrypted communications, access controls, and secure cloud-based storage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Cookies and Analytics
Our website may use cookies and similar technologies to enhance your browsing experience and collect usage analytics. These may include:
- Essential cookies: Required for the website to function properly.
- Analytics cookies: Used to understand how visitors interact with our website, helping us improve content and performance.
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect your experience on our website.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal retention requirements.
- Object to or restrict certain types of processing.
- Withdraw consent at any time where processing is based on consent.
- Request data portability where applicable.
To exercise any of these rights, please contact us at info@keystonetalent.xyz.
9. International Data Transfers
Keystone Talent operates from Kampala, Uganda, and may work with clients and service providers across multiple jurisdictions. Where personal data is transferred across borders, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Keystone Talent
Sulafa Towers,
4203, Dubai,
UAE
Email: info@keystonetalent.xyz